Capital Safaris
COVID-19| Health and
Safety Protocols
There is undoubtedly
no determined end in
sight of the
COVID-19 pandemic
although global
efforts to find
vaccine(s) and
develop guidelines
on how to live with
COVID-19 have picked
momentum.
Is it safe to travel
to Kenya amidst the
global covid-19
pandemic?
Our answer is YES.
Kenya has been
listed among the 80
global destinations
certified and
authorized to use
the “World Travel
and Tourism Council
(WTTC) “Safe Travel
Stamp” after the
destination’s
adopted the global
COVID-19 health and
hygiene standardized
protocols.
This stamp allows
for the recognition
of Kenya as a viable
holiday safari
destination subject
to the
implementation of
the health and
safety protocols.
Our COVID-19 health
and safety
protocols:
Capital Safaris has
adopted tourism and
hospitality
protocols on health
and safety to
mitigate the effects
of the disruptions
caused by the corona
virus disease and
taken responsibility
of ensuring that
destination Kenya is
safe for tourism
business.
Protocols for
Capital Safaris
offices & staff:
All our core staff
have valid covid-19
free certification
not more than14 days
old from a
recognized
government approved
facility at the
first time and
subsequently
maintain Covid-19
prevention
guidelines
prescribed by the
Ministry of Health (MOH)
and relevant
agencies.
We have provided
approved facemasks,
hand sanitizers/hand
washing facility
with running water
and soap at the
entrance and at
other strategic
locations in the
premises which are
hygienically
operated.
We have provided
contact less
thermometer for body
temperature check at
the entrance for
both staff and
visitors.
Have documented
Standard Operating
Procedure (SOP) for
guest Management
line with these
protocols and MOH
Covid-19 preventive
guidelines as
appropriate.
We have created
and will maintain a
register of all
staff & drivers.
All staff have been
instructed to wash
or sanitize hands
their before and
immediately after
entering the work
premises, after
changing into
uniforms, after
using lockers and
frequently while on
shift, particularly
after touching items
or surfaces.
All our staff
offices have
provision for
adequate ventilation
and maximized via
wide openable
windows.
We have provided
visible notices /
signage's and other
sensitization
information at the
strategic
locations/entrance
on Covid-19
preventive measures,
screening, frequent
hand washing and
sanitization and
mandatory wearing of
face masks.
We have a
Guest/visitors
register shall be
kept and updated
daily and include
mobile contact &
physical address for
ease in contact
tracing.
We have Integrated
technologies to
enable automation,
such as online,
mobile payment and
discouraged cash
payments.
Our wide office
doors shall be
left/wedged open to
reduce surface
touching or
porters/security
shall be deployed to
open doors to limit
their touching of
surfaces.
We have provided
separate waste bins
in each office and
at strategic
locations and
appropriate method
for collection and
storage of used PPEs
to ensure hygienic
waste disposal with
minimum contact.
We have a documented
list of emergency
contacts, reporting
system and
evacuation
procedures for any
arising health
related incidents at
our offices.
We have developed
office staff work
schedules and shifts
and provided the
option of working
from home for some
of our staff.
All our public
facilities (kitchen,
washrooms,
lobby/lounge etc)
shall adhere to
social distancing,
frequent cleaning
and disinfection and
provided with
adequate supply of
hand washing and
sanitizing
facilities. Staff
have been trained on
the same.
We have developed
cleaning procedures
with appropriate
disinfectants/sanitizers
focusing on guest’s
body, luggage,
travel documents and
high-frequency touch
points/surfaces.
Office
gadgets/equipment
headsets, personal
computers, desks,
telephones are
dedicated to one
staff member.
Guest/visitors
register shall be
kept and updated
daily and should
include mobile
contact & physical
address for ease in
tracing. Whenever
possible, minimize
walk-in clients and
encourage online
bookings.
We will maintain
records of sanitized
areas/surfaces,
detergents used and
personnel involved
in cleaning and
sanitization
process.
Protocols for
airport transfers,
excursions & safari
operations:
We will ensure that
all our safari
transfer vehicles
are properly cleaned
and sanitized during
and after each trip/
transfer.
We will Provide
packed lunches for
long drive to avoid
unnecessary stop-overs.
We shall ensure
drivers and guides
use suitable
communication
gadgets for vehicles
carrying more than 7
passengers to
communicate with
guest to avoid
turning or shouting
to enable them to be
heard by guests.
We will maintain a
register of clients
transported or who
have interacted with
the tour guides.
We shall ensure our
safari / transfer
vehicles are
sanitized before the
start of each trip
and this will
include cleaning and
disinfecting of all
surfaces (handrails,
door handles, seats
etc.) at regular
times in the course
of trip.
Particular attention
shall be given to
luggage disinfection
before and after
handling.
We shall encourage
open windows when
weather permits, to
allow air
circulation in all
our safari and
transfer vehicles.
We will limit the
number of staff
accompanying guests
in every trip – only
one driver guide per
vehicle.
We shall ensure
information provided
(like tourist map)
is stuck on the back
of the chairs of the
vehicle to minimize
contact.
Only the driver
guide will be
permitted to open
doors for the
clients to minimize
touching
contaminated
surfaces where
applicable. The
driver shall
sanitize the doors
before and after
opening/closing.
We will endeavor to
educate office
staff, driver guides
and customers about
their shared
responsibility to
help protect each
other in a Covid-19
environment.
Maintain appropriate
and reliable list of
emergency contacts
for rapid assistance
in case of health
and safety related
instances. This list
will be stuck in
each of our
safari/transfer
vehicles.
We will educate and
encourage our guests
to minimize /avoid
paying using cash at
restaurants, curio
shops e.t.c. Onlline,
Mobile payment or
credit/debit cards
encouraged.
Disposable approved
& quality facemasks
and sanitizers shall
be made available in
the vehicle for use
at all times.
Our drivers shall
not be allowed to
make stopover at any
other place apart
from the prearranged
designated point or
areas.
All our vehicles
shall carry a
capacity that
ensures social
distancing between
guests travelling
together. Land
cruisers and similar
vehicles the
carrying capacity
shall not exceed 7
passengers.
Capital Safaris will
only choose partners
that are confirmed
to comply with
existing Government
directives for the
safe handling of
their guests. This
includes but is not
limited to hotels,
airlines, boats
e.t.c.
Any provided water
bottles or items
shall be labeled
with each guest name
to avoid sharing or
use by another.
Binoculars and
cameras shall not to
be shared and shall
be sanitized
regularly.
Families, tour
groups and couples
shall be allocated
to a specific
vehicle and a guide
for the duration of
their stay to
minimize exposure to
other guests and
guides.
Book your African
Safari Holiday in
Kenya today:
5 Top Day Trips out
of Nairobi (Nairobi
Airport , Nairobi
hotels/residence
pick-ups)
Top 45 Nairobi to
Nairobi Safaris
(Guided Kenya Safari
Tours)
Top 15 Nairobi to
Mombasa Beach
Private Guided
Safaris
Top 5 Masai Mara
Road & Flight
Safaris (Private
Guided Tours)
5 Best Amboseli
National Park
Safaris (Private
Guided Safari Tours)
Top 10 Short Nairobi
Group Safaris
15 Top Kenya Fly-In
safaris (Fly From
Nairobi ,Mombasa,
Malindi & Diani)
Top 10 Mombasa to
Nairobi Safaris (
Private Guided
Safari Tours)
10 Best Day Trips
from Mombasa Beach
Resorts.
Top 15 Mombasa to
Mombasa Private
Guided Safari Tours
Top 10 Malindi &
Watamu Road & Flight
Safaris (Private
Guided Safaris)
Top 15 Diani Beach
Road & Flight
Safaris ( Private
Guided Safari Tours)
Top 5 Mountain
trekking adventure
safari tours
Diani Holiday Beach
Extensions
Lamu Holiday Beach
Extensions
Hot Air Balloon ride
(top-up for Masai
Mara Safaris)
Masai Village Visit
(top-up for Masai
Mara & Amboseli
Safaris)
10 Best Kenya &
Tanzania combined
safaris
Contact Capital
Safaris today to
book your safari:
If you would like to
find out more about
any of our amazing
safari tours, please
do not hesitate to
contact our team
today. We can help
you find the right
safari to suit your
budget, and ensure
you experience the
trip of a lifetime!
Please enter your
details and contact
us online
http://capitaladventuresafaris.com/contact_us.htm |